Reputation management is about what customers think about us, our goods and our services and here customer reviews are the most used tool. Perhaps Reputation Management is one of the most important things in Online Marketing 2022! The control starts with the collection itself.
⦁ Some collect customer reviews on Trustpilot
⦁ Some collect customer reviews on Facebook
⦁ Some collect customer reviews on Google My Business
And more companies are using all three platforms and spending a lot of time on consolidation and commenting.
But the fact is, it's getting harder and harder to get customers' ratings on these three platforms. Customers do not bother to log in to fill out the rating form.
"Keep it simple" even though Reputation Management seems complicated ...
All business decision makers are concerned about the "reputation of the business". After all, that is what keeps current customers and acquiring new ones. Unfortunately, very few of us "cultivate" it or have put Reputation Management on autopilot!
Remember - new customers do not enter your website address in the browser, they will find you on Google or another search engine - if otherwise your website will appear in the search results - and signal security, trust and credibility. Three stars on average is enough for 57%, enough for them to feel confidence, trust and credibility and "look closer" and CLICK on the link in the search result.
That's why it's so important to get customer reviews displayed in the search results on Google, Bing and others and follow it up, on the company's website. Reputation Management is mostly about making it easy to rate or customer review, ensuring that customer reviews are saved, can easily be answered or commented on AND MOST IMPORTANT OF EVERYTHING is included in online marketing.
Au2Matic.com helps your business to:
Become visible on Google with Review Snippets.
⦁ Make it easy for new customers to rate their experience on your own website.
⦁ manage the reputation, respond to reviews and display it on the website, thereby signaling the security, trust and credibility that the consumer of the future is most looking for online.
In other words, management of the company's reputation (Reputation Management) but also the marketing (Review Marketing) on its own website and all completely automated.